Frequently Asked Questions
Everything you need to know about your tech gear and orders.
What is the warranty period for SHEEPDOG electronics?
All SHEEPDOG devices come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How can I track my shipment?
Once your order is processed, you will receive an email with a unique tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What is your return policy for opened products?
We offer a 30-day return window. If the product is opened, it must be returned in its original packaging with all accessories included; a small restocking fee may apply.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are SHEEPDOG products compatible with other major ecosystems?
Most of our smart devices are designed with universal connectivity, supporting integration with major platforms including iOS, Android, and popular smart home hubs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.